Business Support Officer
2 weeks ago
Job Title: Business Support Officer
Job Summary:
We are seeking a highly organized and customer-focused Business Support Officer to join our team at Bradford Council. As a key member of our Education Psychology Team and Social Communication and Interaction Team (SCIL Team), you will provide administrative support, general office duties, and front-line customer contact.
Key Responsibilities:
- Provide administrative support assistance as and when required
- General office duties, including the use of Microsoft Office packages, CIVICA & Capita ONE systems for data entry
- Front-line customer contact providing exceptional customer service
- Deal with confidential information, updating electronic diaries, taking meeting minutes, Word processing
- Process data onto complex spreadsheets, process sales invoices and credit notes, and deal with customer queries regarding calculations
- Raise purchase orders on SAP and deal with vendor queries
Requirements:
- Be a team player and have a flexible approach to the role
- Be able to work on their own initiative
- Have excellent organizational skills and be able to deal with conflicting demands
- Be able to communicate verbally and in writing with a wide range of people
- Have experience of working in a busy office, working to deadlines, organizing own workload, and prioritizing accordingly
- Work proactively with key staff and managers to provide an interface between services, members of the public, other public sector bodies, and external agencies
- Have the highest standards of customer care and professionalism
- Be able to deal with and resolve requests for advice/help
What We Offer:
We offer a competitive salary, a supportive work environment, and opportunities for professional development.
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