Employment Transition Specialist
1 week ago
About the Role
This exciting opportunity is to work as an Employment Advisor within Maximus, a global organisation that delivers health and employment services to millions of people every year. As an Employment Advisor, you will be responsible for working directly with customers to help them overcome barriers to employment and provide vital support to transform their lives.
Key Responsibilities:
- Manage a caseload of customers using coaching strategies to prepare them for interviews and job searching.
- Undertake assessments to understand customers' circumstances, preferences, and barriers to progression.
- Co-produce personalised action plans with sequenced interventions and development opportunities.
- Collaborate with local specialist services to address specific issues.
- Identify employer recruitment needs and undertake pre-screens and group assessments.
- Co-produce in-work support plans with participants and employers.
- Participate in continuous improvement activities to maintain excellent customer service standards.
- Comply with company policies, including data security, safeguarding, and health and safety.
Requirements
To succeed in this role, you will need:
- Customer-focused approach with a strong commitment to customer care.
- Strong team player with a positive and flexible attitude towards work and colleagues.
- Previous experience in a fast-paced, target-driven environment.
- Knowledge of the employability industry and previous experience in a similar role are desirable.
About Maximus
Maximus is a global organisation that specialises in providing health and employment services. We employ around 5,000 people across the UK to deliver services that have a profound impact on people's lives. Our work includes assessments, health services, employability programmes, and specialist support.
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