Employment Services Specialist

3 weeks ago


Nottingham, Nottingham, United Kingdom Maximus Full time

About the Role

At Maximus, we're passionate about making a positive impact on people's lives. As an Employment Advisor, you'll play a vital role in helping individuals overcome barriers to employment and achieve their goals.

Key Responsibilities

  • Manage a caseload of customers using a variety of coaching strategies to prepare them for interviews and job searching.
  • Undertake in-depth assessments to fully understand customers' circumstances, preferences, and holistic barriers to progression.
  • Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities.
  • Collaborate with local specialist services to address specific issues and provide integrated support.
  • Identify recruitment needs and undertake pre-screens and group assessments to facilitate successful placements.

What We're Looking For

  • A customer-focused approach with a strong commitment to customer care.
  • Previous experience working in a fast-paced, target-driven environment and delivering services to meet contractual and quality standards.
  • Strong communication and problem-solving skills, with the ability to plan and organise workload to meet targets and deadlines.

About Maximus

We're a global organisation dedicated to providing health and employment services that have a profound impact on people's lives. Join us in making a difference and help us deliver exceptional customer service.



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