Retail Store Manager

1 month ago


London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Store/Retail/Counter Manager to lead and develop our team of Sales Associates and achieve all sales, customer service, and operational targets.

This is a key leadership role where you will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

As a successful candidate, you will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity to be part of a leading prestige beauty company and develop a long-term fulfilling career with a dynamic and inspirational team.

We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Key Responsibilities
  • Lead and develop a high-performing team of Sales Associates
  • Develop and execute a business plan to achieve sales, customer service, and operational targets
  • Provide inspirational, authentic, and personalized customer service
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office
Requirements
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation


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