Customer Service Associate

2 days ago


Edinburgh, Edinburgh, United Kingdom NEXT Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Team Member. As part of this role, you will be responsible for delivering exceptional service to our customers, working collaboratively with the sales floor team to ensure a seamless shopping experience.

Key responsibilities include:

  • Providing fast and friendly service to customers, answering their queries and resolving any issues promptly
  • Sharing product knowledge with customers, helping them find the perfect products that meet their needs
  • Working effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Maintaining high standards of store appearance, ensuring a welcoming and organized shopping environment

To succeed in this role, you will need excellent communication skills, a strong work ethic and a passion for delivering outstanding customer service. In return, we offer a competitive salary of £8.50 per hour, plus benefits including 25% off most NEXT products and access to exclusive discounts at partner brands.



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