Customer Service Associate

6 hours ago


Edinburgh, Edinburgh, United Kingdom Toolstation Limited Full time

**About the Role:**

We are looking for a Customer Service Associate to join our team in Edinburgh Loanhead. As a Store Assistant, you will be the friendly face of Toolstation, helping customers find what they need.

This is a great opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service. You will be responsible for handling deliveries, unpacking stock, keeping the store clean, and preparing orders.

**Key Responsibilities:**

  • Provide outstanding customer service by answering questions and offering helpful advice.
  • Help customers find products and solutions to their needs.
  • Process transactions efficiently and accurately.
  • Maintain a safe and clean store environment.

**Requirements:**

  • A warm and friendly personality with excellent communication skills.
  • Ability to work independently and as part of a team.
  • Reliability and flexibility to work varying shifts.
  • Basic math skills and attention to detail.

**What We Offer:**

  • A competitive salary of approximately £9.50 per hour based on a 20-hour week.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • A range of benefits including 22 days holiday + Bank Holidays, company pension scheme, and life assurance.


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