Customer Service Associate

2 days ago


Edinburgh, Edinburgh, United Kingdom Tesco Partners Full time
Role Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Colleague. In this role, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities
  • Provide excellent customer service, responding to queries and resolving issues in a professional and courteous manner.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Work collaboratively with colleagues to achieve sales targets, promoting products and services to customers.
Requirements
  • A minimum of 16 guaranteed hours per week, with opportunities for flexible working arrangements.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
Benefits
  • A competitive salary of £20,000 - £26,000 per annum, depending on experience.
  • Holiday entitlement of 21 days plus bank holidays, rising to 23 days after 12 months' service.
  • Access to a range of benefits, including discounts on Tesco products, life cover, and an award-winning pension scheme.


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