IT Engineer and Technical Lead

2 days ago


Crewe, Cheshire East, United Kingdom Austin Fraser Full time

Role Summary: Senior IT Engineer required to provide expert technical support and lead the team in resolving complex technical issues.

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Salary Information: The estimated annual salary for this role is £40,000.

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Job Key Responsibilities:

  • Diagnose and resolve software and hardware issues through remote networking or client site visits.
  • Provide efficient problem resolution and maintain clear communication with clients.
  • Deliver 1st and 2nd line helpdesk support across various technical domains.
  • Conduct IT audits for new customers and deliver insightful reports and recommendations.

Key Qualifications:

  • Proficiency in Microsoft Operating Systems and Office applications.
  • Knowledge of WAN & LAN networking concepts, networking, firewalls, and routing protocols.
  • Microsoft certifications desirable but not essential.

Additional Information: This role requires flexibility and a willingness to learn, with opportunities for growth and professional development.


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