IT Engineer and Technical Lead
2 days ago
Role Summary: Senior IT Engineer required to provide expert technical support and lead the team in resolving complex technical issues.
">Salary Information: The estimated annual salary for this role is £40,000.
">Job Key Responsibilities:
- Diagnose and resolve software and hardware issues through remote networking or client site visits.
- Provide efficient problem resolution and maintain clear communication with clients.
- Deliver 1st and 2nd line helpdesk support across various technical domains.
- Conduct IT audits for new customers and deliver insightful reports and recommendations.
Key Qualifications:
- Proficiency in Microsoft Operating Systems and Office applications.
- Knowledge of WAN & LAN networking concepts, networking, firewalls, and routing protocols.
- Microsoft certifications desirable but not essential.
Additional Information: This role requires flexibility and a willingness to learn, with opportunities for growth and professional development.
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