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Part-Time Customer Service Coordinator

1 month ago

Whitley, Coventry, United Kingdom BramahHR Ltd Full time

BramahHR Ltd is seeking a detail-oriented and organised Part-Time Customer Service Coordinator to join our team on a part-time basis. This role involves primarily data entry, processing new clients, and supporting the customer service team with administrative tasks.

Key Responsibilities:

  • Data Entry: Accurately input and update customer information into the system, ensuring all records are up-to-date and error-free.
  • Client Processing: Manage and process new client records, ensuring all required information is correctly logged and organised.
  • Document Management: Organise, file, and retrieve documents as required, maintaining an efficient system.
  • General Support: Assist the customer service team with administrative tasks as needed, including answering simple queries and directing enquiries to the appropriate team members.
  • Maintain Confidentiality: Handle sensitive information with discretion and ensure data protection practices are upheld.

Qualifications:

  • Prior experience in data entry or customer service roles is a plus.
  • Proficiency in MS Office Suite (Word, Excel) and familiarity with database systems.
  • Strong attention to detail and accuracy in data handling.
  • Good organisational skills and the ability to manage repetitive tasks effectively.
  • Excellent communication skills and a friendly, professional demeanour.

This part-time position offers a set schedule ideal for individuals seeking structured hours. The estimated annual salary for this role is £25,000 - £30,000 based on industry standards and location. As a BramahHR Ltd employee, you will have access to ongoing training and development opportunities to enhance your skills and career prospects.