Customer Service Assistant

3 months ago

Whitley Bay, United Kingdom Nicholson Butcher Full time

Join Our Historic Family Business

Are you passionate about delivering exceptional customer service while upholding the values of a longstanding family tradition? Do you thrive in a collaborative environment where teamwork and excellence go hand in hand? Become a valued member of our family at Nicholsons, where quality and service are our top priorities

Position: Customer Service Representative
Location: Whitley Bay
Hours: Part-time, 25 hours (including every Friday and Saturday)

Key Responsibilities:

- Embrace our family values of quality and service, ensuring every customer interaction reflects our commitment to excellence.
- Work closely with our team to maintain high standards in both product quality and customer service, contributing to our reputation as trusted butchers and bakers.
- Uphold our vision of being a proud family business, trusted by our customers for exceptional service every day.
- Play an integral role in maintaining cleanliness throughout our establishment, ensuring a welcoming and sanitary environment for both customers and team members.

Qualifications:

- Previous experience in customer service or retail is preferred, but not required; a positive attitude and dedication to our values are essential.
- Strong communication skills and a genuine passion for serving others.
- Ability to work effectively within a team environment, supporting one another to achieve common goals.
- Commitment to upholding high standards of cleanliness and hygiene.
- Flexibility to adapt to changing needs and responsibilities within the business.

What We Offer:

- The opportunity to become part of a longstanding family legacy, where your contributions are valued and recognized.
- Ongoing training and development to support your growth within our family business.
- The chance to make a meaningful impact in our community and beyond, serving our customers with pride and dedication.

Nicholsons is an equal opportunity employer and embraces diversity in all forms. We welcome individuals from diverse backgrounds to join our family and contribute to our shared success.

**Job Types**: Part-time, Permanent

Pay: £11.44-£11.55 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Every weekend
- Weekend availability

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Join Our Historic Family Business

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