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Deputy General Manager

1 month ago

Milton Keynes, Milton Keynes, United Kingdom London Full time

About the Role

We are seeking an experienced Deputy General Manager to lead our new venue in Milton Keynes. As a key member of our team, you will be responsible for managing the daily operation of the venue, including staff selection, training, and performance management.

Key Responsibilities

  • Work closely with the General Manager to make operational decisions and drive business growth
  • Manage the venue's profit and loss, adhering to company standards and service levels
  • Develop and implement strategies to increase sales, minimize costs, and improve guest experience
  • Lead a team of staff, providing coaching, training, and development opportunities
  • Ensure positive guest service and respond to complaints in a timely manner

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Free bowling and activities for you and your family
  • 25% off food and drink
  • Access to our team wellbeing app and cycle-to-work scheme

Requirements

  • 3+ years of management experience in the leisure or hospitality sector
  • Ability to lead by example and supervise a team
  • Positive attitude and problem-solving skills
  • Ability to work shift patterns and create a sense of fun