Operations Leadership Specialist

6 days ago


Chalfont St Giles, Buckinghamshire, United Kingdom Ultimate Banking Full time
About the Role

We are seeking a seasoned leader to join our Executive Committee as the Director of Mortgage and Savings Functions. As a key member of the team, you will be responsible for the overall leadership and strategic direction of Savings, Mortgage Operations, Underwriting, and Arrears.

Key Responsibilities
  • Contribute to the development and implementation of the company's strategy and financial plan in conjunction with other members of the Executive Committee.
  • Shape and manage the forward change agenda for the operations team, aligning with the company's strategy and collaborating with the transformation team.
  • Provide oversight of all day-to-day operations, including ad hoc system and project work, initiation, management, and implementation.
  • Ensure effective oversight of operational resilience, including incident management, resolution, and implementation, disaster recovery, business continuity management, IMT/CMT.
Requirements
  • Experience and/or knowledge of mortgage underwriting.
  • Experience of scale change management/process transformation projects.

The head office is based in Buckinghamshire, and we require this role holder to be office-based at least 3 days a week. Due to the location of the head office, you will need to have your own transport as it is not easily accessible via public transport.



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