Director of Operations

4 days ago


Chalfont St Giles, Buckinghamshire, United Kingdom Ultimate Banking Full time

Job Summary:

The Director of Operations will lead the Mortgage and Savings function, as well as the Marketing team, at Ultimate Banking. This role requires a driven individual with experience in leadership, mortgage underwriting, and scale change management.

Key Responsibilities:

  • Provide strategic direction and leadership to the Savings, Mortgage Operations, Underwriting, and Arrears teams.
  • Develop and implement a clear operational change roadmap aligned with the company's strategy.
  • Contribute to the development and implementation of the company's strategy and financial plan.
  • Manage the forward change agenda for the operations team, ensuring alignment with the company's strategy and transformation initiatives.
  • Oversee day-to-day operations, including system and project work, and provide effective oversight of operational resilience.

Requirements:

  • Previous leadership experience of a department.
  • Experience and/or knowledge of mortgage underwriting.
  • Experience of scale change management and process transformation projects.

Working Arrangements:

The head office is based in Buckinghamshire, and the role holder is required to be office-based at least 3 days a week. The company requires the role holder to have their own transport due to the location of the head office.



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