Sales Coordinator

5 days ago

Orpington, Greater London, United Kingdom Bell Full time
About this Role:

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Bell. As a Sales Coordinator, you will play a critical role in supporting our sales team by ensuring seamless coordination and communication across the business.

Key Responsibilities:
  • Handle customer inquiries and ensure quotes are submitted accurately and on time via our enterprise resource planning (ERP) system.
  • Ensure quotes are on the correct and up-to-date templates while coordinating with relevant departments for timely delivery.
  • Work closely with the sales, finance, and operations teams to provide a seamless and coordinated service, ensuring deadlines are met.
  • Collate and submit monthly/quarterly framework data returns by maintaining up-to-date and accurate forecasts and records.
  • Gather, analyze, and distribute relevant reports and information to the business as required.
  • Support with processing ERP data to cover sales team holidays/absences.
  • Ensure data within the ERP system is accurate.
  • Work closely with the sales team to address client requirements.
  • Learn and understand existing and new client portals to support when necessary.
  • Manage and coordinate the central sales email address for Paint My Home, working closely with the Scotland administration team.
  • Make contact with Paint My Home customers who have inquired with us via our website/email and manage communication to provide answers, updates, and maintain a high level of customer service.
  • Log opportunities for Paint My Home and send to the Contracts Manager for survey.
Requirements:
  • Eagerness to learn and develop skills.
  • Good organizational and time management skills to manage multiple tasks, stay organized, and ensure no detail is overlooked.
  • Good PC skills and comfort using Microsoft Office and Dynamics 365.
  • Professional manner both over the phone and face-to-face.
  • A confident communicator, both written and verbal, with the ability to build strong relationships with customers and colleagues.
  • Ability to multi-task and prioritize workload.
  • Discretion and confidentiality.
  • Proactive, efficient, and self-motivated.
  • Able to adapt to new situations and tasks.
  • Strong proofreading skills.
  • Proactive and ready to use initiative.
  • Enjoy working in a team and willing to lend a hand when needed.
Benefits:
  • Competitive salary based on skillset and experience.
  • 31 holidays including public holidays, increasing with length of service.
  • Opportunity to earn a bonus.
  • Cycle to Work scheme.
  • One flu jab per year.
  • Paid maternity and paid paternity leave.
  • Employee Assistance Programme.
  • Life Assurance cover.
  • Pension contributions.
  • Access to cancer care specialists for employees impacted directly or indirectly by cancer.
  • Refer a Friend Bonus Scheme.
  • Long Service Awards.

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