Client Success Administrator

1 week ago


Lancing, West Sussex, United Kingdom Agena Group Full time

We are seeking a highly skilled Client Success Administrator to join our dynamic Account Management team at the Agena Group.

This exciting role will involve providing top-notch administrative support and exceptional customer service to our valued clients and internal departments.

The ideal candidate will have experience in a customer-facing role and a proven track record of excelling in office administration tasks.

Key Responsibilities:

  • Handle all administrative tasks related to site setup and compliance
  • Take a proactive approach to ensure smooth operations and service delivery
  • Gather and share client feedback, ensuring it reaches the right internal teams for action
  • Ensure all sites adhere to our strict code of conduct—ethics is at the heart of everything we do
  • Build and nurture strong client relationships via email and phone communication
  • Collaborate with internal teams, including tech, service delivery, and customer service, to meet client expectations and deadlines
  • Identify growth opportunities that align with our sustainability and social value goals
  • Uphold best practices and consistently maintain high standards
  • Monitor service-level agreements (SLAs) and promptly address any issues

What We Offer:

  • Competitive salary of £24,000 with an added commission structure
  • Hybrid working environment with flexible hours
  • Free parking and EV charging facility
  • Opportunities for growth and development
  • Access to our Enjoy Benefits platform, offering discounts on gym memberships, travel bookings, and more

We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management, and Information Security Management.

We are a Mindful Employer and are committed to supporting your mental health at work.

The Agena Group are proud to be part of the Disability Confident scheme, committed to providing an inclusive and barrier-free recruitment process.



  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly motivated and organized Client Success Administrator to join our dynamic Account Management team at the Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key ResponsibilitiesManage site...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly motivated and organized Client Success Administrator to join our dynamic Account Management team at the Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key ResponsibilitiesManage site...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the Role:We are seeking a highly skilled Client Success Administrator to join our dynamic Account Management team at the Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key Responsibilities:Manage site setup and...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly motivated and organized Client Success Administrator to join our dynamic Account Management team at Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key ResponsibilitiesManage site setup...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly motivated and organized Client Success Administrator to join our dynamic Account Management team at Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key ResponsibilitiesManage site setup...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly motivated and organized Client Success Administrator to join our dynamic Account Management team at the Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key ResponsibilitiesManage site...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly motivated and organized Client Success Administrator to join our dynamic Account Management team at the Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key ResponsibilitiesManage site...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly skilled Client Success Administrator to join our dynamic Account Management team at the Agena Group. As a key member of our team, you will play a vital role in providing exceptional administrative support and customer service to our valued clients and internal departments.Key Responsibilities:Manage site setup and...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    The Agena Group is a UK-based company specialising in parking and software solutions. Our mission is to innovate and provide customer-focused services.We invest in our people and offer opportunities for growth and development. Our Account Management team is dynamic and fast-paced, providing top-notch administrative support to our valued clients.As the newest...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our dynamic Account Management team. As a key member of our team, you will provide top-notch administrative support and exceptional customer service to our valued clients and internal departments.Key ResponsibilitiesManage all administrative tasks...


  • Lancing, West Sussex, United Kingdom Agena Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our dynamic Account Management team. As a key member of our team, you will provide top-notch administrative support and exceptional customer service to our valued clients and internal departments.Key ResponsibilitiesManage all administrative tasks...


  • Lancing, West Sussex, United Kingdom Recorra Limited Full time

    **Job Title:** Financial Administrator for Credit Control**Job Type:** Permanent, Full TimeWe are seeking an experienced Financial Administrator for Credit Control to join our team at Recorra Limited. The successful candidate will be responsible for ensuring timely payments from customers and managing associated financial...


  • Lancing, West Sussex, United Kingdom Equiniti Full time

    {"title": "Job Description", "content": "Job SummaryWe are seeking a highly skilled and experienced individual to join our team as a Senior Task Administrator. This is a challenging and rewarding role that requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesEnsure...


  • Lancing, West Sussex, United Kingdom Equiniti Full time

    {"title": "Job Description", "content": "Job SummaryWe are seeking a highly skilled and experienced individual to join our team as a Senior Task Administrator. This is a challenging and rewarding role that requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesEnsure...


  • Lancing, West Sussex, United Kingdom Equiniti Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Task Administrator to join our team at Equiniti. The successful candidate will be responsible for ensuring the smooth running of daily services, achieving time-critical targets, and maintaining and operating all services within agreed operational and client SLAs.Key ResponsibilitiesManage the...


  • Lancing, West Sussex, United Kingdom Equiniti Full time

    Job Title: Senior Task AdministratorWe are seeking a highly skilled and experienced Senior Task Administrator to join our team at Equiniti. As a key member of our operations team, you will be responsible for ensuring the smooth running of daily services, achieving time-critical targets, and maintaining and operating all services within agreed operational and...


  • Lancing, West Sussex, United Kingdom Equiniti Full time

    Job Title: Senior Task AdministratorWe are seeking a highly skilled and experienced Senior Task Administrator to join our team at Equiniti. As a key member of our operations team, you will be responsible for ensuring the smooth running of daily services, achieving time-critical targets, and maintaining and operating all services within agreed operational and...


  • Lancing, West Sussex, United Kingdom Equiniti Full time

    At Equiniti, we are seeking a highly skilled and adaptable individual to fill the role of Senior Task Administrator. This is a fast-paced environment with constantly changing priorities, requiring the ability to adapt and take on new challenges.Key Responsibilities:Ensure the smooth running of daily services, achieving time-critical targets and maintaining...


  • Lancing, West Sussex, United Kingdom Equiniti Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Task Administrator to join our team at Equiniti. As a key member of our operations team, you will be responsible for ensuring the smooth running of daily services, achieving time-critical targets, and maintaining and operating all services within agreed operational and client SLAs.Key...


  • Lancing, West Sussex, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales is a well-established company based in the UK. They focus on the creation and distribution of unique, innovative products and are recognised as a market leader in their industry.Job DescriptionOrganising and managing new product launches to ensure timely deliveries and meet customer expectations.Coordinating with various...