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Front Desk Associate
1 month ago
Job Summary
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at AccorHotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.
Key Responsibilities
- Manage guest arrivals and departures, ensuring a smooth and efficient check-in and check-out process.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Process guest payments and handle financial transactions accurately.
- Maintain a clean and organized front desk area, ensuring a welcoming environment for guests.
- Collaborate with other departments to ensure seamless communication and service delivery.
Requirements
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and credit transactions.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].