Front Desk Associate
4 weeks ago
About the Role:
We are seeking a skilled and flexible Front Desk Associate to join our team at Hampton by Hilton London Docklands. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities:
- Provide professional and courteous service to guests, responding to their queries and resolving any issues in a timely and efficient manner.
- Manage the front desk operations, including checking in and out guests, handling room assignments, and processing payments.
- Work collaboratively with other departments to ensure a smooth and efficient operation of the hotel.
- Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and supportive team.
- Ongoing training and development opportunities.
- A fun and fast-paced work environment.
About Us:
RBH is a leading hotel management company with a reputation for excellence and a passion for delivering exceptional customer service. We are committed to providing our guests with a memorable and enjoyable experience, and we are seeking like-minded individuals to join our team.
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