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Administrative Support Officer

2 months ago


Hove, Brighton and Hove, United Kingdom Sussex Partnership NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and efficient Team Secretary to join our Child and Adolescent Mental Health Service (CAMHS) team at the Aldrington Centre, Hove. As a key member of our administrative team, you will provide excellent support to our mental health professionals, ensuring the smooth operation of our services.

Main Responsibilities

  • Provide administrative support to the CAMHS team, including handling correspondence, managing diaries, and prioritizing competing needs.
  • Respond to telephone enquiries and provide a high level of customer service to service users and families.
  • Process new referrals, maintain office systems, and perform data input tasks.
  • Liaise with service users and families to arrange appointments and provide reception support.

Requirements

  • A relevant NVQ Level 3 qualification or equivalent.
  • Experience in a secretarial role or relevant administration experience.
  • Experience of producing documents to a high standard of presentation with good accuracy.
  • Experience using Microsoft Office, including Outlook, Word, and Excel.
  • Experience of working within a physical or mental health care setting.

About Us

Sussex Partnership NHS Foundation Trust is committed to providing high-quality mental health services to our community. We value our staff and offer excellent supervision programs, ongoing training and development opportunities, and a positive work-life balance.