Ultrasound Administrator with Patient Focus
4 weeks ago
This role requires a dedicated individual to support the Central Services team, ensuring an integrated approach to patient care pathways. You will be responsible for maintaining the central ultrasound booking line, handling complex enquiries, and assisting with policy creation.
- Maintain the central ultrasound booking line including multi-bookings cross centre.
- Respond to and be responsible for the GP enquiries line and email.
- Handle complex enquiries escalated by the team, and know when to further escalate.
Working in a Dynamic Environment
You will work closely with the imaging administration team, business analytics team, and Central Services Team to deliver a 5-star level of service to patients and referrers. Your ability to multitask, work in a team, and work under pressure in a busy environment is essential.
Skillset- Able to work independently with minimal supervision.
- Excellent communication and interpersonal skills.
- Demonstrable commitment to quality, promoting high standards to consistently improve patient outcomes.
- Able to maintain confidentiality and handle sensitive information professionally.
About Onewelbeck
Onewelbeck is committed to delivering safe and excellent clinical care through teamwork and collaboration. Our values include diversity and difference, integrity, and openness. As a valued member of our team, you will contribute to creating a culture of wellbeing and focus that ensures the highest possible standard of service delivery.
Salary Information
The salary for this position is estimated to be around £40,000 - £50,000 per annum, depending on experience. This is a competitive package that reflects the company's commitment to rewarding its employees.
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