Customer Service Representative
3 weeks ago
The Customer Assistant role is a key part of our store team, providing an exceptional customer experience and ensuring our customers leave the store satisfied. As a Customer Assistant, you will be responsible for serving customers efficiently and brilliantly, maintaining high standards of presentation, availability, and store cleanliness.
Key Responsibilities- Serve customers efficiently and effectively, responding to their needs and queries in a timely and professional manner.
- Maintain high standards of presentation, availability, and store cleanliness, ensuring a welcoming and safe environment for customers.
- Utilize digital tools and communication channels to enhance the customer experience and improve sales.
- Share customer and colleague feedback to help improve store performance and customer satisfaction.
- Develop and maintain product knowledge to provide excellent customer service and make recommendations.
- Work collaboratively with colleagues to achieve sales targets and improve store performance.
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A comprehensive training program to support your growth and success.
- A dynamic and supportive work environment.
M&S Iceking is a leading retailer committed to delivering exceptional customer experiences and driving business growth. We are passionate about our customers and strive to create a welcoming and inclusive environment for all.
We are committed to diversity, equity, and inclusion, and welcome applications from candidates from all backgrounds. If you require reasonable adjustments to our recruitment process, please let us know.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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