Customer Service Representative

3 weeks ago


Surbiton, Greater London, United Kingdom Absolutely Recruitment Full time
Customer Service Representative Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Absolutely Recruitment. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and customers.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Work collaboratively with internal teams to ensure seamless customer service delivery.
  • Stay up-to-date with product knowledge and company information to provide accurate and informed responses.
  • Meet or exceed customer service targets and key performance indicators.

Person Specification:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; degree preferred.
  • 1-2 years of customer service experience in a call center or retail environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to Absolutely Recruitment.



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