Fulfilment Manager
1 week ago
About the Role:
Fulfilment Manager - Regulatory Policy Expert
We are seeking an experienced Fulfilment Manager to join our team at Pin Point Recruitment. As a Fulfilment Manager, you will be responsible for overseeing all aspects of the order fulfilment process to ensure that letters are transferred, processed, and mailed in an accurate and efficient manner in line with client SLAs.
Key Responsibilities:
- Manage and monitor absence records ensuring return to work documentation is completed and holiday approval is in line with company policy.
- Develop and implement strategies to improve team performance and KPIs.
- Understand and follow the company policies regarding system, data, and physical security at all times.
- Experience working as an Office Manager or in a similar role.
- Experience prioritising and delegating workload to ensure a balanced approach to reacting to incoming requests.
- Take responsibility for own development, actively seeking opportunities for self-improvement.
What We Offer:
- 22 days annual leave plus bank holidays
- 10 paid sick days on successful completion of probation
- Employee Discount Scheme across retail, supermarket, and leisure brands
Requirements:
- Experience working in a similar role
- Ability to prioritise and delegate workload
- Strong communication and organisational skills
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