Assistant Store Leader for LEGO Brand Retail

3 weeks ago

London, Greater London, United Kingdom The LEGO Group Full time

Job Role

As Assistant Store Leader for LEGO Brand Retail, you will be responsible for leading a team of sales associates to deliver an exceptional guest experience.

About the Role

This is a fantastic opportunity to be part of a dynamic team that is passionate about inspiring children to build their own futures through the power of creativity.

Key Responsibilities

  • Lead by example, ensuring excellent customer service is provided by the team at all times
  • Collaborate with the Store Manager to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum
  • Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator
  • Supports the Store Manager in achieving excellent Mystery Shopper results and in implementing follow-up action plans when needed
  • Cultivate a positive team environment that promotes a safe and fun atmosphere
  • Recruit new members, identify training needs, mentor and develop sales associates and supervisors to ensure a productive and collaborative team

What We Offer

  • Family Care Leave – We offer enhanced paid leave options for those important times.
  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
  • Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
  • Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
  • Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

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