Retail Store Leader

4 days ago


London, Greater London, United Kingdom Estée Lauder - Brand Full time
Role Overview:
Estée Lauder is seeking a talented Retail Store Leader to join our team. As a key member of our retail team, you will be responsible for creating and executing a comprehensive business plan to drive sales growth and customer acquisition. With a strong focus on customer experience, you will develop and implement effective strategies to enhance customer satisfaction and retention.

About You:
We are looking for a dynamic and inspirational individual with a proven track record of leading, coaching, and developing teams. With excellent communication and interpersonal skills, you will inspire and motivate your team to succeed. As a results-driven leader, you will be accountable for achieving business objectives and driving sales growth.

Key Responsibilities:
• Create and execute a comprehensive business plan to drive sales growth and customer acquisition
• Lead, coach, and develop a high-performing team of Sales Advisors
• Develop and implement effective strategies to enhance customer experience and retention
• Collaborate with cross-functional teams to achieve business objectives

What We Offer:
• Competitive industry salary: £45,000 - £60,000 per annum (dependent on experience)
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

Requirements:
• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching, and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours
• Proficient in Microsoft office
• Proof of right to live and work in the country

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