Shift Leader
3 weeks ago
We are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for coordinating the store team to deliver an easy and fuss-free shopping experience for customers.
Key Responsibilities- Coordinate the store team to deliver an easy and fuss-free shopping experience for customers
- Support colleagues in delivering daily priorities and taking regular breaks
- Open and close the store, ensuring all decisions made are right for everyone's safety
- Be the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintain a clean, tidy, and well-presented store
- Support managers in coordinating seasonal, community, and charity events
- Contribute to a great team atmosphere, inclusive of everyone
- Provide great customer service by listening to customers and putting them first
- Keep the team well-informed and up to speed on any communications, changes, or updates
- Stay knowledgeable about store performance and look for ways to improve and simplify operations
- Coordinate store improvements and remove any obstacles that might be getting in the way of great service
- Follow health and safety routines and procedures, and ensure colleagues do the same
- Recognize and celebrate colleagues within the team who are providing great service
- Be a great role model, providing thoughtful customer service that ensures every customer's needs are met
- Build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
- Be a clear communicator, comfortable with using various methods to keep the team well-informed and up to date
- Be comfortable taking the lead and overseeing the store in the absence of a manager
- Be a good decision maker, flexible in thinking, and comfortable handling change to ensure everything is right for customers and colleagues
- Be motivating, inspiring the team to deliver beyond expectations
- Be curious, always looking for ideas and opportunities to serve customers, communities, and the planet a little better every day
- There's variety in this role, with no two days the same. Flexible hours and shift patterns allow you to work the hours that suit your lifestyle
- We take your development seriously, providing ongoing learning opportunities and access to award-winning training to help you achieve your career goals
- This is an inclusive place where everyone is welcome. We celebrate individuality and recognize that our colleagues are what make Tesco, Tesco
- Your voice matters, and we welcome and listen to your ideas and opinions
- We prioritize your wellbeing, providing support when you need it
- You'll be part of a great team, working with colleagues who are truly great people
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard, plus an additional card to share with family outside your home
- Access to free wellbeing services, with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We act as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, you should feel represented and be able to be yourself at work. We welcome chats about flexible working and are proud to have been accredited Disability Confident Leader. We are committed to providing a fully inclusive and accessible recruitment process.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
For more information about us, please visit www.tescoplc.com.
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