Tesco Shift Leader Role

4 days ago

Lichfield, Staffordshire, United Kingdom Tesco Full time
About the Role

We are seeking a motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve store goals. Your key responsibilities will include coordinating the store team, supporting colleagues, and ensuring the store is always clean, tidy, and well-presented.

Key Responsibilities:
  • Coordinate the store team to deliver a seamless shopping experience for customers.
  • Support colleagues in achieving daily priorities and take regular breaks.
  • Open and close the store, and complete duty cover, ensuring the safety of everyone.
  • Be the go-to person for colleagues in the absence of a manager for day-to-day queries.
  • Maintain a clean and tidy store environment.
  • Support managers in coordinating seasonal, community, and charity events.
  • Contribute to a positive team atmosphere that is inclusive of everyone.
  • Provide exceptional customer service by listening to customers and putting them first.
  • Keep the team informed and up-to-date on any communications, changes, or updates.
  • Stay knowledgeable about store performance and look for ways to improve and simplify operations.
You Will Need:
  • To be a role model, providing thoughtful customer service that meets every customer's needs.
  • To build strong relationships with colleagues to create a positive and inclusive team atmosphere.
  • To be a clear communicator, using various methods to keep the team informed and up-to-date.
  • To be comfortable taking the lead and overseeing the store in the absence of a manager.
  • To be a good decision-maker, flexible in your thinking, and comfortable handling change.
  • To be motivating, inspiring the team to deliver beyond expectations.
  • To be curious, always looking for ideas and opportunities to serve customers, communities, and the planet better.
What's in It for You:
We offer a range of benefits, including flexible working hours, ongoing learning opportunities, and access to award-winning training. Our inclusive culture welcomes everyone, and we celebrate individuality. Your voice matters, and we listen to your ideas and opinions. We prioritize your wellbeing and offer support when needed. Join us and be part of a talented team that is passionate about delivering exceptional customer service and achieving store goals.

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