Beauty Bay CRM Professional

1 week ago


Manchester, United Kingdom BEAUTY BAY Full time
Job Description

We are seeking a skilled professional to join our team at Beauty Bay as a CRM Professional. As a key member of our customer experience team, you will be responsible for developing and executing effective customer engagement strategies.

About the Role:

  • Develop and execute cross-channel communication strategies to drive customer retention and revenue growth.
  • Install, evaluate, and improve CRM communications to enhance customer experience and retention.
  • Design and implement lifecycle automated programs, BAU newsletters, dynamic email content, and other touchpoint impacts.

You Will Be Working Closely With:

  • Commercial, brand, and trading teams to plan CRM contact and content strategy.
  • Data partners to leverage customer insight.

Requirements:

  • Demonstrate accuracy in content and data, with strong organizational and teamwork skills.
  • Show aptitude in understanding and delivering excellent customer outcomes at every touchpoint.
  • Experience or interest in email and app technology, with Emarsys experience preferred.
  • Display commercially-minded approach with creative awareness.
  • Showcase flexibility and adaptability, with experience working in fast-paced retail environments ideal.
  • Possess 12 months of experience within a CRM role as an essential requirement.

Benefits: Competitive salary, annual leave, and training opportunities.



  • Manchester, United Kingdom BEAUTY BAY Full time

    Role Overview  As a CRM Liaison at Beauty Bay, you will play a pivotal role in driving customer engagement and retention through effective communication strategies. This position demands creativity, analytical skills, and the ability to work in a fast-paced environment.  Promote a seamless customer experience across various touchpoints.Key...


  • Manchester, United Kingdom BEAUTY BAY Full time

    Job Description:We are seeking a highly skilled CRM Communications Specialist to join our team at Beauty Bay. As a key member of our marketing department, you will play a crucial role in delivering our CRM strategy by planning, supporting, and executing our multi-channel CRM program across App, Email, and other touchpoints as relevant. You'll be part of a...

  • Crm Assistant

    3 weeks ago


    Manchester, United Kingdom Beauty Bay Full time

    Job Description Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant.You'll be a part of a fast-paced environment, tasked with driving customer engagement and retention.Key Duties & Responsibilities: Plan and deliver...


  • Manchester, United Kingdom BEAUTY BAY Full time

    Job Title:Digital CRM StrategistAbout the Role:We are seeking a skilled Digital CRM Strategist to join our team at Beauty Bay. As a key member of our customer retention department, you will play a vital role in developing and executing our multi-channel CRM strategy.Key Responsibilities:Plan and deliver effective communications for customer retention,...


  • Manchester, United Kingdom BEAUTY BAY Full time

    About the Role  The Customer Experience Coordinator will be responsible for delivering a world-class customer experience by implementing effective CRM communications. This individual must possess strong analytical skills, creativity, and the ability to work well under pressure.  Demanding excellence at every customer touchpoint.Job DescriptionCreate and...


  • Manchester, United Kingdom BEAUTY BAY Full time

    Job Summary:We are seeking an experienced Digital Marketing and CRM Coordinator to join our team at Beauty Bay. As a key member of our marketing department, you will play a critical role in delivering our digital marketing strategy, focusing on CRM communications. You will be responsible for planning, executing, and measuring the effectiveness of our CRM...

  • Crm Assistant

    1 month ago


    Manchester, United Kingdom Beauty Bay Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant.You'll be a part of a fast-paced environment, tasked with driving customer engagement and retention.Key Duties & Responsibilities: Plan and deliver effective...

  • CRM Strategist

    1 week ago


    Manchester, United Kingdom BEAUTY BAY Full time

    Job OverviewWe are seeking a skilled CRM Strategist to join our team at Beauty Bay. As a key member of our customer engagement team, you will play a vital role in delivering our multi-channel CRM program.Key Responsibilities:Develop and execute effective communications strategies for customer retention, revenue growth, and engagement.Plan and deliver...


  • Manchester, United Kingdom BEAUTY BAY Full time

    About the Opportunity">We are seeking a talented Beauty Bay Pricing Expert to join our dynamic Buying Team. As a key member of the team, you will be responsible for developing and implementing pricing strategies that drive business growth and improve profitability.This is an exciting opportunity for someone with excellent commercial awareness and strong...

  • CRM Assistant

    3 weeks ago


    Manchester, United Kingdom BEAUTY BAY Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver effective...

  • CRM Assistant

    2 months ago


    Manchester, United Kingdom BEAUTY BAY Full time

    Job Description Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and...

  • CRM Assistant

    2 months ago


    Manchester, United Kingdom BEAUTY BAY Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities:Plan and deliver effective...

  • CRM Assistant

    2 months ago


    Manchester, United Kingdom BEAUTY BAY Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities:Plan and deliver effective...

  • CRM Assistant

    3 weeks ago


    Manchester Area, United Kingdom BEAUTY BAY Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver...

  • CRM Assistant

    2 months ago


    Manchester Area, United Kingdom BEAUTY BAY Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities:Plan and deliver effective...

  • CRM Assistant

    2 months ago


    Manchester Area, United Kingdom BEAUTY BAY Full time

    Role Overview: The CRM Assistant will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities:Plan and deliver effective...


  • Manchester, United Kingdom BEAUTY BAY Full time

    About the RoleWe are seeking a Retention and Revenue Strategist to join our team at Beauty Bay. As a key member of our CRM team, you will be responsible for planning, supporting, and delivering multi-channel communications across App, Email, and other touchpoints.Key Responsibilities:Develop and implement CRM strategies to drive customer retention and...


  • Manchester, United Kingdom BEAUTY BAY Full time

    Company Overview:We are Beauty Bay, a leading destination for beauty enthusiasts. Our vision is to empower individuals to express themselves through innovative and high-quality products.


  • Manchester, United Kingdom BEAUTY BAY Full time

    About the RoleWe are looking for a Beauty Innovation Lead to join our NPD Team at BEAUTY BAY. As a key member of our team, you will be responsible for defining and agreeing key success criteria, preparing and presenting business cases, and managing external suppliers and manufacturers.The ideal candidate will have extensive experience working in the beauty...


  • Manchester, United Kingdom BEAUTY BAY Full time

    Job DescriptionAs a Digital Communications Coordinator at Beauty Bay, you will play a crucial role in driving customer engagement and retention through multi-channel communications across App, Email, and other touchpoints.Key Responsibilities:Plan and execute digital communications to drive customer engagement and retention.Develop and implement CRM...