Global Logistics Administrator
2 weeks ago
Location: Northampton
Salary: £25,249.64 (£11.44 per hour whilst temporary)
Working Hours: Full-time (10am-7pm until December then 8am - 5pm)
We are seeking a skilled Global Logistics Administrator to join our team in Northampton. As a Key Client Administrator, you will provide high-level support and administrative duties for one of our key clients, ensuring an efficient and effective service.
This role involves delivering a professional service to key clients, managing all logistics-related tasks, and serving as the primary contact for client service issues. You will stay informed on industry and environmental compliance standards, build and maintain relationships with clients through first-line support via email and telephone, and perform administrative duties efficiently and as needed.
Duties:
- Deliver a professional service to key clients, managing all logistics-related tasks.
- Serve as the primary contact for client service issues.
- Stay informed on industry and environmental compliance standards.
- Build and maintain relationships with clients through first-line support via email and telephone.
- Perform administrative duties efficiently and as needed.
- Adhere to company procedures and guidelines.
- Provide coverage for colleagues during absences to ensure seamless service.
- Handle additional ad-hoc duties as assigned.
- Be flexible with weekend shifts as part of the rota.
The Ideal Candidate:
- Proven experience in customer service or account management roles.
- Confident problem-solver with the ability to take initiative and resolve issues.
- Strong decision-making skills.
- Ability to take ownership of tasks and follow through to resolution.
- Excellent attention to detail.
- Empathetic and client-focused approach.
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