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Housekeeping Supervisor

1 month ago

Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time
About Bloc Hotel Operations Ltd - Gatwick

We're a proactive and purposeful team, dedicated to helping our guests sleep well and stay well in our home – Bloc.

What We Offer

  • Competitive salary and benefits package
  • Guaranteed paid day off on your birthday
  • Enhanced holiday allowance starting from 31 days, increasing to 33 days and 35 days based on length of service
  • Complimentary hotel accommodation allocation
  • Generous Friends & Family rates group wide
    • Fully stocked canteen
    • Healthy Minds Employee Assistance Programme (EAP), access to confidential around-the-clock support.
    • Internal progression opportunities
    • Subsidised parking
    • Discounted bus or train travel to/from your home station
    • Refer a friend incentive
      • 4 Team social events per year, at least

As a Housekeeping Supervisor, you will;
  • Oversee your team to achieve the required standards of cleanliness, presentation, and care in all guest rooms and public areas
  • Train Room Attendants and House Porters in cleaning and maintenance tasks
  • Report any maintenance and IT issues correctly
  • Work to improve productivity and efficiency of your team's room cleaning
  • Ensure guest rooms are stocked and maintained to the required standard
  • Ensure the correct level of security for all guest belongings is achieved
  • Complete regular and accurate linen, equipment, and toiletry stock checks
  • Develop a positive relationship with all guests, colleagues, and visitors
  • Check rooms and public areas

About You

We're looking for someone who is;

  • Dedicated to detail and quality
  • Inclusive and welcoming to all guests and colleagues
  • Driven, taking pride and passion in their work
  • Adaptable and able to adopt a positive attitude
  • Ability to work under pressure and meet deadlines
  • Previous experience of working in a similarly physically demanding role is desirable
  • Strong team player with excellent communication skills