Housekeeping Supervisor

7 months ago


Crawley, United Kingdom Holiday Inn London Gatwick Worth Full time

'''Duties'''
- Oversee and manage the daily operations of the housekeeping department
- Develop and implement cleaning schedules and procedures to maintain cleanliness and orderliness
- Train, supervise, and evaluate housekeeping staff to ensure high-quality service delivery
- Coordinate with other departments to ensure efficient workflow and guest satisfaction
- Monitor inventory levels of cleaning supplies and equipment, and place orders as needed
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are met
- Address guest concerns or complaints regarding housekeeping services promptly and effectively
- Maintain a safe working environment for staff by enforcing safety policies and procedures

'''Skills'''
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent organizational and time management skills
- Attention to detail and a commitment to delivering high-quality service
- Strong communication skills, both verbal and written
- Knowledge of hospitality industry standards and best practices in housekeeping operations
- Proficient in using housekeeping software or systems for scheduling, inventory management, etc.
- Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism

Note: Prior experience in a hotel or hospitality setting is highly preferred.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Salary**: £11.50-£12.00 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- housekeeping: 1 year (preferred)

Ability to Commute:

- Crawley (required)

Ability to Relocate:

- Crawley: Relocate before starting work (required)

Work Location: In person



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