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CCTV Operations Specialist

2 months ago

Bristol, Bristol, United Kingdom OCS Group (UK) Ltd Full time
About The Role

An exciting opportunity has arisen to join our vibrant team at OCS UK & Ireland, a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors, and our mission is to make people and places the best that they can be.

Key Responsibilities
  • Monitor CCTV in an organised and systematic fashion to ensure the safety of public, staff and contractors
  • Communicate and manage the FM Radio System
  • Monitor all life safety systems, including fire alarm, intruder, and sprinkler systems
  • Initiate actions to protect life and structure as required by the life safety systems
  • Answer and direct all enquiries via the Intercom and Telephone Systems efficiently, effectively, and professionally
  • Monitor and control access to the Loading Areas and Control Suite
  • Accurately record events/incidents/evacuations in the occurrence book
  • Manage the control of contractors on-site
  • Provide a superior, proactive, personalised level of service to visitors, retailers, and contractors
  • Be observant and take action to provide a safe and secure shopping environment
  • Monitor and manage traffic within the car parks and interior road systems
Requirements
  • Must be educated to GCSE or NVQ level 3 standard
  • Must hold a valid SIA Public Space Surveillance Licence
  • First Aid at Work Certificate
  • SIA Guarding or Door Supervisors licence
Desirable Qualifications and Skills
  • IOSH managing safely
  • Experience in a similar environment
  • Relationship management skills
  • Excellent written and verbal communication skills
  • Effective relationship developer
  • Ability to work unsupervised and take responsibility
  • Ability to demonstrate initiative and offer new ideas
  • Adaptable and flexible in approach to work required
  • Willingness and ability to work as a member of a team
  • Application to detail and presentation
  • Report writing/Presentation skills
  • Ability to act decisively and remain calm under pressure
  • Good I.T skills (Use of Microsoft Word, Excel, Outlook)
  • Multitasking