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Senior Operations Manager

1 month ago

Wolverhampton, Wolverhampton, United Kingdom Miquill Full time
Job Summary

Miquill is seeking a highly motivated and adaptable Group Manager to oversee daily operations and manage services across multiple sites. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing budgets, and maintaining compliance with food safety and hygiene regulations.

This role requires a strong understanding of business finances, operational experience in managing large teams, and a passion for food and customer service. If you are a motivated and results-driven individual with a warm and welcoming demeanor, we encourage you to apply.

Main Responsibilities
  • Manage and motivate a team of line managers to achieve exceptional customer service and operational standards
  • Develop and implement budgets to ensure financial sustainability and growth
  • Ensure compliance with food safety and hygiene regulations, and maintain a safe working environment
  • Collaborate with internal teams and external providers to deliver exceptional customer experiences
  • Identify and develop new business opportunities to drive growth and revenue
Requirements
  • Proven experience in managing large teams and budgets
  • Strong understanding of business finances and operational management
  • Passion for food and customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances