Sales Trainee

5 days ago


Bournemouth, Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

Our client, Dovetail Recruitment Ltd, is seeking a Sales Trainee to join their expert team in Christchurch. This is an excellent opportunity to start your sales career with a well-established company and learn from experienced professionals.

About the Role:

As a Sales Trainee, you will be responsible for assisting customers and providing them with an exceptional shopping experience. You will work closely with the sales team to achieve sales targets and contribute to the overall success of the business.

The successful candidate will have the opportunity to earn a competitive starting salary of $45,000 per annum, with uncapped OTE and bonus incentives. You will also receive a range of benefits, including preferential discounts on products and free onsite parking.

Key Responsibilities:
  1. Assist customers and provide them with an exceptional shopping experience.
  2. Offer advice and guidance on product selection to customers through discovery and effectively process and promote in-store offers.
  3. Assist shoppers to find the goods and products they are looking for, enhancing sales through add-ons and upselling.
  4. Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow-ups are carried out, therefore gaining the highest levels of sale conversion.
  5. Communicate with customers both face-to-face and digitally.
  6. Efficiently and accurately process sales orders.
  7. Process cash and card payments.
Requirements:
  1. Able to demonstrate outstanding levels of customer service.
  2. Demonstrate professionalism and enthusiasm to deliver a great customer experience.
  3. An ability to work under pressure, to clear goals and targets while maximising opportunities.
  4. Excellent communication skills with a digital understanding of how to communicate to customers with written, verbal, and virtual means.
  5. IT literate with Office 365, Word & Excel.
  6. Show initiative to work independently and within a team.
  7. Problem-solving ability.
Bonus Incentives:
  1. A competitive starting salary, with uncapped OTE.
  2. Bonus incentives and commission.
  3. Pension contribution.
  4. Training and learning development.
  5. Free parking.
  6. Annual leave entitlement.


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