Product Ambassador

3 weeks ago


Maidstone, Kent, United Kingdom Lipscomb Cars Full time

About the Role:

We are seeking a skilled Product Specialist to join our team at Lipscomb Cars. As a Product Specialist, you will play a vital role in delivering an exceptional customer experience by showcasing our Volvo products and providing expert knowledge to our customers.

Key Responsibilities:

  • Provide customers with detailed information about new and used Volvo Cars, accessories, and merchandise.
  • Plan and deliver product presentations to customers, highlighting the features and benefits of our vehicles.
  • Support the planning, management, and delivery of test drives to ensure customers have a comprehensive understanding of our products.
  • Offer additional product insight to customers, including information on accessories and merchandise.
  • Manage and maintain the product display and accessory merchandising within the retailer.
  • Plan, manage, and deliver customer handovers for new and used cars, ensuring a seamless experience for our customers.
  • Take high-quality photographs and videos of new and used cars once prepared for sale.

What You'll Need:

To be successful in this role, you will need excellent communication skills, both verbally and in writing. You should be able to build strong relationships with customers and colleagues alike, and have a genuine passion for delivering exceptional customer experiences.

What We Offer:

As a Product Specialist at Lipscomb Cars, you will have access to comprehensive training and development opportunities, including the Volvo Product Specialist certification program. You will also be part of a dynamic team that is dedicated to delivering the highest level of customer satisfaction. In addition, you will have the opportunity to work with a range of exciting products and technologies, and will be rewarded with a competitive salary and benefits package.



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