Product Ambassador
3 weeks ago
About the Role:
We are seeking a skilled Product Specialist to join our team at Lipscomb Cars. As a Product Specialist, you will play a vital role in delivering an exceptional customer experience by showcasing our Volvo products and providing expert knowledge to our customers.
Key Responsibilities:
- Provide customers with detailed information about new and used Volvo Cars, accessories, and merchandise.
- Plan and deliver product presentations to customers, highlighting the features and benefits of our vehicles.
- Support the planning, management, and delivery of test drives to ensure customers have a comprehensive understanding of our products.
- Offer additional product insight to customers, including information on accessories and merchandise.
- Manage and maintain the product display and accessory merchandising within the retailer.
- Plan, manage, and deliver customer handovers for new and used cars, ensuring a seamless experience for our customers.
- Take high-quality photographs and videos of new and used cars once prepared for sale.
What You'll Need:
To be successful in this role, you will need excellent communication skills, both verbally and in writing. You should be able to build strong relationships with customers and colleagues alike, and have a genuine passion for delivering exceptional customer experiences.
What We Offer:
As a Product Specialist at Lipscomb Cars, you will have access to comprehensive training and development opportunities, including the Volvo Product Specialist certification program. You will also be part of a dynamic team that is dedicated to delivering the highest level of customer satisfaction. In addition, you will have the opportunity to work with a range of exciting products and technologies, and will be rewarded with a competitive salary and benefits package.
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