Retail Security Supervisor

7 days ago

Croydon, Greater London, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and experienced Retail Door Supervisor to join our team at Frasers Group. As a key member of our store team, you will be responsible for ensuring the safety and security of our customers and staff, while also providing an exceptional customer experience.

Key Responsibilities:

  • Provide a visible presence on the shop floor to deter potential security risks and minimize stock loss.
  • Act as the first point of contact for customers and visitors, providing a warm and welcoming greeting and assisting with any queries or concerns.
  • Work closely with the store management team to identify and communicate potential risks, complete safety and security checks, and report any incidents or concerns.
  • Ensure that company policies and standards are adhered to at all times, including signing visitors in and maintaining a secure and organized store environment.

Requirements:

  • Previous experience working in a retail environment, preferably in a security or customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and visitors.
  • Self-motivated and proactive, with a strong sense of initiative and a willingness to take on new challenges.
  • Ability to work effectively as part of a team, with a flexible and adaptable approach to meet the needs of the business.

What We Offer:

  • A competitive basic salary of £32,495 per annum.
  • Monthly, quarterly, and bi-annual bonuses, as well as commission-led bonuses across a wide range of products.
  • A comprehensive benefits package, including 28 days' holiday, 40% in-store uniform discount, discounted gym membership, and a ride-to-work scheme.
  • Opportunities for career development and progression, with access to a wide range of training and development courses.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

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