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Retail Store Security Officer
2 months ago
About Frasers Group
Frasers Group is a leading international retailer with a strong presence in the UK and Europe. Our company values are built around a passion for retail, a commitment to excellence, and a drive to succeed.
Job Description
We are seeking a highly motivated and experienced Retail Door Supervisor to join our team at Frasers Group. As a key member of our store team, you will be responsible for ensuring the safety and security of our customers, staff, and assets.
Key Responsibilities
- Provide a visible presence on the shop floor to deter potential security risks and maintain a safe and secure environment for customers and staff.
- Act as the first point of contact for customers and visitors, providing a warm and welcoming greeting and assisting with any queries or concerns.
- Work closely with the store management team to identify and mitigate potential security risks, completing regular safety and security checks and reporting any incidents or concerns.
- Assist with the implementation of company policies and standards, ensuring that all front-of-store areas are maintained to a high standard.
- Provide excellent customer service, responding to customer queries and concerns in a professional and courteous manner.
Requirements
- Previous experience working in a retail environment, preferably in a security or customer-facing role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and visitors.
- Highly motivated and self-motivated, with a strong work ethic and a commitment to delivering exceptional results.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
About You
- We are looking for a confident and approachable individual who is passionate about delivering exceptional customer service and ensuring the safety and security of our customers and staff.
- You will be a strong team player, with excellent communication and interpersonal skills, and a commitment to delivering exceptional results.
