Property Portfolio Manager

3 weeks ago

London, Greater London, United Kingdom Cluttons Full time

The role at Cluttons involves managing a portfolio of private landlord rental properties, ensuring they stay in good condition and remain compliant with legislation and best practice.

As a Property Manager, you will be responsible for delivering services in line with our company values and guiding principles. This includes managing all aspects of the properties, client and tenant liaison, and maintaining a high standard of professionalism across every property.

Key Responsibilities

  • Undertake the day-to-day management of a designated portfolio of properties
  • Work with the branch to prepare properties for new tenancies or renewal of tenancies
  • Supervise tenants' maintenance requests, including liaising with contractors, preparing specifications, tendering, and supervising works where necessary
  • Oversee refurbishment and other larger works as necessary, including pre and post tenancy work
  • Ensure properties meet their regulatory and statutory requirements and ensure all health and safety audit documentation is up to date
  • Visit properties at least twice a year, completing an inspection report and recording information on health and safety matters
  • Negotiate, instruct, and manage the swift return of deposits
  • Authorise and approve invoices for payment, ensuring the works or supply represented by the invoice has been properly incurred
  • Arrange payment for service charge and ground rent invoices
  • Monitor tenant debtors and ensure appropriate steps are taken to pursue debtors
  • Ensure the maintenance and updating of the computerised property records system
  • Deliver excellent customer service and communication
  • Build trusted relationships with colleagues, landlords, and tenants
  • Maintain partnerships with suppliers and contractors to ensure best pricing and quality service
  • Able to serve section 21, 8, 48 notices with prescribed information as and when required
  • Seek opportunities to increase revenue for the department and spot any cross-selling opportunities that will benefit the company as a whole

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