Service Delivery Manager
2 months ago
We are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs).
Key Responsibilities:- Plan and manage service budgets to ensure optimal resource allocation.
- Establish and maintain KPI monitoring and reporting to drive continuous improvement.
- Review, coordinate, and produce operational documents and manuals for customers.
- Manage risk and opportunities to drive commercial performance.
- Drive a culture of continuous improvement, focusing on service quality, efficiency, and commercial performance.
- Manage customer relationships and collaborate with internal stakeholders to ensure seamless service delivery.
- Native English language skills.
- Knowledge of ITIL processes.
- Demonstrable contract management and commercial management skills.
- Experience in managing projects or bid teams is beneficial.
- Permanent role.
- Hybrid working model with a minimum of 3 days per week at our office in Coventry.
- Private medical care, life insurance, and pension plan.
- Growth opportunities within our international structures.
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Reliable Delivery Driver
4 days ago
Coventry, Coventry, United Kingdom DX Delivery Full timeWe are a leading independent parcel and logistics services company operating in the UK and Ireland, delivering important items. DX Freight provides next-day or scheduled delivery services and comprehensive logistics solutions, including warehouse management. Our values set the tone for how we want our colleagues to deliver the Delivered Exactly promise.We...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch Trafficcom Transportation SA. Full timeService Delivery ManagerJoin Kapsch Trafficcom Transportation SA in Coventry and take on a challenging role as a Service Delivery Manager. As a key member of our team, you will be responsible for overseeing service delivery performance within agreed SLA, planning and managing service budget, and reviewing, coordinating preparation and producing various...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch Trafficcom Transportation SA. Full timeService Delivery ManagerJoin Kapsch Trafficcom Transportation SA in Coventry and take on a challenging role as a Service Delivery Manager. As a key member of our team, you will be responsible for overseeing service delivery performance within agreed SLA, planning and managing service budget, and reviewing, coordinating preparation and producing various...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs). Your primary focus will be on planning and managing service budgets, ensuring that Key...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs). Your primary focus will be on planning and managing service budgets, ensuring that Key...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom SF Recruitment Full timeJob Title: Service Delivery ManagerSF Recruitment is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for managing all service delivery aspects of our accounts, ensuring seamless execution and continuous improvement.Key Responsibilities:Drive process execution and identify...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom SF Recruitment Full timeJob Title: Service Delivery ManagerSF Recruitment is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for managing all service delivery aspects of our accounts, ensuring seamless execution and continuous improvement.Key Responsibilities:Drive process execution and identify...
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Service Delivery Manager
3 weeks ago
Coventry, Coventry, United Kingdom Kapsch Trafficcom Transportation SA. Full timeService Delivery ManagerCoventry - Full timeOversee service delivery performance within agreed SLA.Plan and manage service budget.Review, coordinate preparation and produce various operational documents and manuals for the customer.Risk and opportunity management.Drive culture of continuous improvement (service quality, efficiency and commercial...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing the delivery of our services to our customers.Key Responsibilities:Ensure that service delivery performance meets agreed service level agreements (SLAs)Act as a single point...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing the delivery of our services to our customers.Key Responsibilities:Ensure that service delivery performance meets agreed service level agreements (SLAs)Act as a single point...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing the delivery of our services to our customers.Key Responsibilities:Ensure that service delivery performance meets agreed service level agreements (SLAs)Act as a single point...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing the delivery of our services to our customers.Key Responsibilities:Ensure that service delivery performance meets agreed service level agreements (SLAs)Act as a single point...
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Service Delivery Manager
2 months ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeWe are seeking a seasoned Service Delivery Manager to oversee the performance of our service delivery within agreed Service Level Agreements (SLAs). As a key member of our team, you will act as a Single Point of Contact (SPoC) for our customers, ensuring seamless communication and issue resolution.Your Key Responsibilities:Plan and manage service budgets to...
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Service Delivery Manager
2 months ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeWe are seeking a seasoned Service Delivery Manager to oversee the performance of our service delivery within agreed Service Level Agreements (SLAs). As a key member of our team, you will act as a Single Point of Contact (SPoC) for our customers, ensuring seamless communication and issue resolution.Your Key Responsibilities:Plan and manage service budgets to...
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Service Delivery Manager
2 weeks ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeJob DescriptionAs a Registered Service Manager at Voyage Care Ltd, you will be responsible for delivering high-quality care services to our clients. Key responsibilities include:Leading a team of care professionals to ensure excellent care standardsDeveloping and implementing care plans to meet individual client needsCollaborating with healthcare...
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Service Delivery Manager
2 months ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs).Key Responsibilities:Plan and manage service budgets to ensure optimal resource...
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Service Delivery Manager
2 months ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery Manager OpportunityWe are seeking a skilled Service Delivery Manager to join our team in Coventry. As a key member of our team, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs).Key ResponsibilitiesPlan and manage service budgets to ensure efficient resource allocationEstablish...
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Service Delivery Manager
1 month ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our team, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs).Key Responsibilities:Plan and manage service budgets to ensure optimal resource allocation.Establish and...
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Service Delivery Manager
2 months ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs).Key Responsibilities:Plan and manage service budgets to ensure optimal resource...
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Service Delivery Manager
2 months ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a skilled Service Delivery Manager to join our team in Coventry. As a key member of our team, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs).Key ResponsibilitiesPlan and manage service budgets to ensure efficient resource allocationEstablish and maintain...