Service Delivery Manager

4 weeks ago


Coventry, Coventry, United Kingdom Kapsch Trafficcom Transportation SA. Full time
Service Delivery Manager

Coventry - Full time

  • Oversee service delivery performance within agreed SLA.
  • Plan and manage service budget.
  • Review, coordinate preparation and produce various operational documents and manuals for the customer.
  • Risk and opportunity management.
  • Drive culture of continuous improvement (service quality, efficiency and commercial performance).
  • Cooperate with all internal stakeholders involved in service delivery.
  • Knowledge of ITIL process.
  • Manage project/Bid team would be beneficial.
  • Permanent role.
  • Hybrid working model (at least 3 days per week at the office in Coventry).
  • Private medical care, life insurance and pension plan.
  • Growth opportunities within our international structures (internal mobility, career coaching and mentoring, etc.).


  • Coventry, Coventry, United Kingdom DX Delivery Full time

    We are a leading independent parcel and logistics services company operating in the UK and Ireland, delivering important items. DX Freight provides next-day or scheduled delivery services and comprehensive logistics solutions, including warehouse management. Our values set the tone for how we want our colleagues to deliver the Delivered Exactly promise.We...


  • Coventry, Coventry, United Kingdom Voyage Care Ltd Full time

    Job DescriptionAs a Registered Service Manager at Voyage Care Ltd, you will be responsible for delivering high-quality care services to our clients. Key responsibilities include:Leading a team of care professionals to ensure excellent care standardsDeveloping and implementing care plans to meet individual client needsCollaborating with healthcare...


  • Coventry, Coventry, United Kingdom Carlisle Support Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Carlisle Support Service. As a key member of our operations team, you will be responsible for managing the entire Protection provision of the University and acting as the primary contact between the Protection Company and the University's Head...

  • Service Delivery Head

    3 weeks ago


    Coventry, Coventry, United Kingdom Voyage Care Ltd Full time

    **Lead Service Excellence at Voyage Care Ltd**At Voyage Care Ltd, we're looking for a dedicated individual to lead our service delivery team as a Registered Service Professional. This leadership role offers a competitive salary of up to £32,000.As a Registered Service Professional, you'll be responsible for:Managing Service Delivery - Oversee the delivery...


  • Coventry, Coventry, United Kingdom Voyage Care Full time

    Registered Service Manager OpportunityVoyage Care is seeking a dedicated Registered Service Manager to lead our residential service in Coventry. As a key member of our management team, you will be responsible for the day-to-day running of the service, developing and implementing person-centred plans to enhance the quality of life of the people we support.Key...


  • Coventry, Coventry, United Kingdom Voyage Care Ltd Full time

    Job OverviewVoyage Care Ltd is seeking a highly skilled Registered Service Manager to join their team.As a Registered Service Manager, you will be responsible for leading a team of care professionals and ensuring the highest standards of care are delivered to our service users.Key responsibilities include:Leading and managing a team of care...


  • Coventry, Coventry, United Kingdom Morson Talent Full time

    **Job Summary**As a Service Delivery Specialist, you will play a vital role in providing exceptional customer service while ensuring compliance with health and safety regulations. This position involves delivering service support to our clients, specializing in water hygiene-related activities such as:• Overseeing multiple service activities• Maintaining...


  • Coventry, Coventry, United Kingdom Severn Trent Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as an Apprentice Service Delivery Assistant. As an Apprentice Site Coordinator, you will play a key role in supporting the delivery of our services and contributing to the success of our business.About the RoleThis is an exciting opportunity to join our Facilities team...


  • Coventry, Coventry, United Kingdom Severn Trent Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Service Delivery Assistant. As an Apprentice Site Coordinator, you will play a key role in ensuring the smooth operation of our facilities and sites.Key ResponsibilitiesAssist in the management of operational sites and depotsSupport the Facilities team in...


  • Coventry, Coventry, United Kingdom HB People Full time

    Job DescriptionAt HB People, we are seeking a skilled Service Delivery Specialist to join our team. As a key member of our operations team, you will be responsible for supporting our depot with daily tasks and ensuring the compliance of our hire fleet through regular inspections, services, and repairs.Key Responsibilities:Carry out inspections and repairs of...


  • Coventry, Coventry, United Kingdom Severn Trent Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Service Delivery Assistant. As an Apprentice Site Coordinator, you will play a key role in ensuring the smooth operation of our facilities and providing excellent customer service.Key ResponsibilitiesAssist in the maintenance and upkeep of our operational sites...


  • Coventry, Coventry, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled Customer Service Delivery Associate to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their orders in a timely and efficient manner.Responsibilities:Loading and unloading delivery vehicles while maintaining a safe working...


  • Coventry, Coventry, United Kingdom Food Service Logistics Full time

    Transport Team Manager - CoventryOverview: This is a full-time, permanent position with a day shift schedule (4 on, 4 off). As a Transport Team Manager at Food Service Logistics, you will oversee the operational division for Starbucks, managing drivers and activities to meet and exceed client expectations. The role is based at our Coventry depot.Key...


  • Coventry, Coventry, United Kingdom Severn Trent Full time

    About the RoleWe are seeking an enthusiastic and motivated Apprentice Site Coordinator to join our team at Severn Trent. As an Apprentice Site Coordinator, you will play a key role in supporting the Facilities team in maintaining our operational sites and depots, ensuring they are safe, clean, and operating effectively.Key ResponsibilitiesSupport the...


  • Coventry, Coventry, United Kingdom People Group Limited Full time

    Project Delivery Manager**Job Title:** Project Delivery Manager**Location:** Remote with occasional travel to site**Sector:** Wastewater Projects**Company Overview:** People Group Limited is a family-owned business with over 55 years of experience in the water industry. We are known for our loyalty, community focus, and entrepreneurial spirit. With around 30...

  • Care Manager

    3 weeks ago


    Coventry, Coventry, United Kingdom Home Instead Full time

    Job Role OverviewThis exciting opportunity is for an experienced Domiciliary Registered Manager with a passion for caring to join our team at Home Instead.As our Registered Care Manager, you will be responsible for the growth and development of our care service, ensuring the delivery of outstanding quality care to our clients.Key ResponsibilitiesLeads a team...

  • Delivery Manager

    4 weeks ago


    Coventry, Coventry, United Kingdom NEXT Full time

    About the Role:We are seeking a highly motivated and experienced Delivery Manager to lead our stockroom operations team. As a key member of our team, you will be responsible for managing a team to deliver outstanding stock processing and stockroom organisation in a commercial, operationally efficient, and safe environment.Key Responsibilities:Manage a team...


  • Coventry, Coventry, United Kingdom Service Care Legal Full time

    Service Care Solutions is partnering with a reputable Accountancy firm in Coventry to find a skilled Semi-Senior Accountant to join their team on a permanent basis.Key Responsibilities:Collaborate with colleagues to deliver high-quality accounting and taxation services to a diverse range of clients.Prepare financial statements for businesses and individuals,...


  • Coventry, Coventry, United Kingdom Service Care Recruit Full time

    Service Care Solutions is partnering with a reputable Accountancy firm in Coventry to find a Semi-Senior Accountant to join their team on a permanent basis. The ideal candidate will have obtained their AAT qualification and possess basic knowledge of main accounting systems, such as Sage, Xero, and Quickbooks.The successful candidate will work closely with...

  • Project Manager

    4 weeks ago


    Coventry, Coventry, United Kingdom Sainsbury's Full time

    Project Manager - Estate DeliveryAs a Project Manager in our Construction and Delivery Team, you will be responsible for delivering multi-million-pound physical change projects across our estate. Your role will involve managing retail delivery elements, developing and implementing communication plans, resolving issues to keep projects on track, and...