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Customer Insight Assistant

2 months ago

Croydon, Greater London, United Kingdom Adecco Full time

Job Summary

We are seeking a highly organized and detail-oriented Complaints Support Specialist to join our team at Adecco. As a key member of our Customer Insight Team, you will provide administrative support to ensure accurate and effective record keeping, manage conflicting responsibilities, and work with internal teams to deliver complaint responses.

Key Responsibilities

  • Provide administrative support to the Customer Insight Team
  • Ensure accurate and effective record keeping
  • Manage conflicting responsibilities in set time scales
  • Manage multiple inboxes to ensure a response can be provided
  • Work with internal teams to ensure a complaint response can be delivered

Requirements

  • Admin experience
  • Organisation skills
  • Customer service skills
  • Record keeping
  • Managing priorities

About Adecco

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.