Luxury Travel Consultant

1 month ago


Chester, Cheshire, United Kingdom Elegant Resorts Full time

About the Role

Elegant Resorts is seeking a skilled Luxury Travel Consultant to join our team. As a Luxury Travel Consultant, you will be responsible for helping clients plan and book unforgettable luxury travel experiences.

Key Responsibilities

  • Understand clients' preferences, interests, and requirements to create customized travel plans
  • Book a wide variety of worldwide luxury tailor-made holidays for clients face-to-face and over the phone
  • Effectively communicate with clients to identify their needs and preferences and provide recommendations for destinations, accommodations, and more
  • Maximise sales and customer experience by suggesting excursions, upgrades, and other enhancements
  • Manage all aspects of the travel booking process, including booking flights and accommodations
  • Build and maintain relationships with clients to enhance the travel experience and ensure repeat business
  • Stay up-to-date with industry trends and developments to provide clients with the latest information and experiences
  • Respond to client inquiries and resolve issues related to travel bookings

Requirements

  • At least 3-5 years of recent experience in luxury travel planning and booking is essential
  • Background knowledge in Africa or South America, including other destinations
  • Strong knowledge of luxury travel destinations and experiences
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organisational skills
  • Ability to work independently and as part of a team
  • Customer service-oriented
  • Proficiency in travel booking software and applications

About Elegant Resorts

Elegant Resorts is one of the leading luxury travel brands in the UK, part of The Portman Travel Group. We offer a range of benefits, including generous holiday entitlement, hotel and airline discounts, and employee assistance programmes.



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