Luxury Travel Consultant
4 weeks ago
About the Role
Elegant Resorts is seeking a skilled Luxury Travel Consultant to join our team. As a Luxury Travel Consultant, you will be responsible for creating customized travel experiences for our clients.
Key Responsibilities
- Understand clients' preferences, interests, and requirements to create tailored travel plans
- Book a wide variety of worldwide luxury holidays for clients face-to-face and over the phone
- Effectively communicate with clients to identify their needs and preferences and provide recommendations for destinations, accommodations, and excursions
- Maximise sales and customer experience by suggesting upgrades and additional services
- Manage all aspects of the travel booking process, including booking flights and accommodations
- Build and maintain relationships with clients to enhance the travel experience and ensure repeat business
- Stay up-to-date with industry trends and developments to provide clients with the latest information and experiences
- Respond to client inquiries and resolve issues related to travel bookings
Requirements
- At least 3-5 years of recent experience in luxury travel planning and booking
- Background knowledge in Africa or South America, including other destinations
- Strong knowledge of luxury travel destinations and experiences
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational skills
- Ability to work independently and as part of a team
- Customer service-oriented
- Proficiency in travel booking software and applications
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