Field Service Representative

6 days ago

Nottingham, Nottingham, United Kingdom Veolia Water Technologies & Solutions Full time
Job Description

About Veolia Water Technologies & Solutions

We are a leading industry player in solving the world's most pressing water reuse, industrial, irrigation, municipal, and drinking water needs. Our expertise lies in desalination, advanced membrane, separation solutions, and water reuse and wastewater management and process technologies, delivering added value to every customer.

We provide value by improving performance and product quality, reducing operating costs, and extending equipment life through a broad range of products and services designed to optimize total performance. We safeguard the environment through water conservation and energy reduction, offering a great work environment with consistent professional development, challenging careers, and competitive compensation.

Job Responsibilities

  • Act as the local technical consultant and liaison with customer management and customer representatives at site.
  • Provide service and support to prescribed customer sites.
  • Coordinate functions with Area Field Services Lead/Management/Senior FSRs.
  • Perform water analysis and/or collect samples for preparation, labelling, and shipment to designated laboratory for analysis.
  • Complete and distribute on-site report based on any work carried out at site.
  • Troubleshoot and repair pumps, instruments, and control panels.
  • Calibrate feed pumps, conductivity sensors, flow sensors, and pH sensors.
  • Conduct preventative maintenance on water treatment plant, chemical feed pumps, controllers, and instrumentation.
  • Keep maintenance records up to date for sites.
  • Maintain inventory of spare parts (lube oil, tubing, piping, etc.), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.
  • Relay customer feedback to Field Services, Commercial, and/or Technical Department.
  • Recommend appropriate site procedural and/or policy changes that will help overall effectiveness.
  • Be flexible in role and support sites at distributed geographic locations within region.
  • Travel to and provide support to/operate Mobile projects if/when necessary.
  • Remain on call-out duty if and when required as prescribed by the UKIN team call-out schedules (normally 1 week every 4-5 weeks).
  • Conduct training of customers and other personnel to enable them to operate prescribed BOO/Mobile equipment safely and effectively when FSR is not on site.
  • Conduct training of company trainees in the various site technical functions encompassed by the position of Field Service Representative.

Requirements

  • Qualifications in a suitable Science, Engineering, or technical discipline preferred or equivalent or have mechanical based experience from apprenticeships or site experience of maintenance.
  • Water treatment equipment operation/Maintenance
  • Mechanical maintenance experience
  • Full UK driving license

About Us

We are an industry leader in solving the world's most pressing water reuse, industrial, irrigation, municipal, and drinking water needs. Through desalination, advanced membrane, separation solutions, and water reuse and wastewater management and process technologies, we deliver added value to every customer.

We provide value by improving performance and product quality, reducing operating costs, and extending equipment life through a broad range of products and services that are designed to optimise total performance. We safeguard the environment through water conservation and energy reduction. We are a great work environment, providing consistent professional development, challenging careers, and competitive compensation.

We are an Equal Opportunities Employer, committed to fostering a diverse and inclusive workplace.

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