Bank Hotel Services Assistant
2 months ago
Job Summary:
Spire Healthcare is seeking a Bank Hotel Services Assistant to join their team. This role will cover host duties and provide exceptional customer service to patients and staff.
Key Responsibilities:
- Work closely with clinical staff to understand the special needs of the hospital on a day-to-day basis.
- Be responsible for the day-to-day maintenance of equipment, checking for faults and supply shortages, and reporting them to the line manager.
- Comply with all Health and Safety at Work regulations, including COSHH.
- Work with guidance on moving and handling, as identified in corporate and local policy, and discussed at mandatory training sessions.
- Maintain quality assurance and patient confidentiality at all times.
- Deliver meals and beverages to patients' rooms using previous waitressing/waiting experience.
- Respond to ad-hoc requests from patients to ensure a comfortable stay.
- Assist the catering and housekeeping teams with day-to-day duties.
Requirements:
- A customer service-focused approach.
- Excellent communication and interpersonal skills.
- Previous experience in hospitality.
- Able to work as part of a team.
- Willing and able to complete mandatory training for COSHH, Manual Handling, Infection Control, and Health & Safety.
Working Hours and Contract Type:
0-37.5 hours per week. Bank contract.
Benefits:
- Competitive salary.
- Comprehensive benefits package, including free onsite car park, access to Spire Healthcare pension, free uniform, free DBS, full induction, and opportunities for further training and progression.
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