Bank Hotel Services Assistant

3 weeks ago


Midlothian, United Kingdom Spire Healthcare Full time

Job Summary:

Spire Healthcare is seeking a Bank Hotel Services Assistant to join their team at Spire Shawfair Park Hospital in Edinburgh. This role involves providing exceptional customer service and ensuring the smooth operation of hotel services.

Key Responsibilities:

  • Work closely with clinical staff to understand the hospital's needs and provide support as required.
  • Maintain equipment and report any faults or shortages to the line manager.
  • Comply with Health and Safety regulations, including COSHH.
  • Work with guidance on moving and handling, as identified in corporate and local policy.
  • Ensure quality assurance and patient confidentiality at all times.
  • Deliver meals and beverages to patients' rooms using previous waitressing/waiting experience.
  • Respond to ad-hoc requests from patients to ensure a comfortable stay.
  • Assist the catering and housekeeping teams with day-to-day duties.

Requirements:

  • Customer service-focused approach.
  • Excellent communication and interpersonal skills.
  • Previous experience in hospitality.
  • Able to work as part of a team.
  • Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control, and Health & Safety.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package, including free onsite car park, access to Spire Healthcare pension, free uniform, free DBS, and full induction.
  • Opportunities for further training and progression into permanent posts.

Spire Healthcare is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case, and outpatient care. We are committed to our employees' well-being through work-life balance, ongoing development, support, and reward.



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