Technical Support Specialist

4 weeks ago


Northampton, Northamptonshire, United Kingdom Jumar Full time
Job Title: 1st Line Support Engineer

Job Type: Permanent

We are seeking a skilled 1st Line Support Engineer to join our team at Jumar. As a key member of our IT Services team, you will be responsible for handling incoming calls to the Service Desk, prioritizing tickets to ensure technical queries are resolved quickly and accurately.

Key Responsibilities:

Swiftly handle incoming calls to the Service Desk

Effectively prioritize tickets to ensure technical queries are resolved quickly and accurately

Experience and knowledge across the MS Tech stack, including Windows 10, Microsoft Office 365, Windows Servers (2019 & 2022), and Microsoft Exchange Server (2019)

What We Offer:

A rapidly expanding team with opportunities for growth and development

A socially responsible company that prioritizes diversity and inclusion

A chance to work with a well-established IT Services provider

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