Technical Support Specialist
4 weeks ago
We're seeking a skilled Desktop Engineer to provide top-notch technical support to our customers across various industries. If you're passionate about IT, customer service, and have a knack for problem-solving, this could be the perfect opportunity for you.
Key Responsibilities:
Deliver high-quality technical support to end-users via phone, email, and on-site.
Install and configure new software, hardware, and peripherals to meet customer needs.
Maintain software licenses, hardware inventory, and service documentation.
Ensure desktops meet security standards with proper configuration, firewalls, and antivirus software.
Train and mentor users, helping them master desktop software and tools.
Requirements:
Experience with Windows and Mac OS.
Hands-on knowledge of Datto, Intune, and Office 365.
Strong understanding of Microsoft tools and network protocols.
A solid grasp of security systems and desktop support tools.
Must have a full UK driving license and access to your own vehicle.
As a Desktop Engineer at DiSRUPT Recruitment Agency | B Corp, you'll be part of a supportive team working with cutting-edge technology. If you're looking for an exciting opportunity to grow and develop your skills, apply now.
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