Customer-Focused Housing Manager
19 hours ago
About the Job: We are seeking an experienced and customer-focused Housing Manager to join our team. As a key member of our team, you will be responsible for delivering high-quality tenancy management services to tenants in one of our localities.
You will lead and motivate field-based teams to deliver a locality-based tenancy management offer to customers, focusing on customer-first services including mutual exchanges, estate inspections, ASB, successions, tenancy fraud, and assignments.
You will work closely with the Locality Management Board structure to achieve set targets for the benefit of customers and communities within the locality.
What You'll Need:
- Minimum of 2 years direct line management experience, working in a customer-facing environment;
- Strong housing legislation knowledge;
- Excellent customer service skills.
Salary Range: £33,400-£41,800 (£750 + Car Allowance) per annum. Contract type: Permanent. Working hours: Full Time.
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