Locality Operations Lead

5 hours ago


Chippenham, Wiltshire, United Kingdom GreenSquareAccord Full time
Job Description

We are looking for a Tenancy Management Specialist to join our team. In this role, you will be responsible for leading, enthusing, and motivating field-based teams to deliver a locality-based tenancy management offer to customers.

Your responsibilities will include customer-first tenancy management services, such as mutual exchanges, estate inspections, ASB, successions, tenancy fraud, and assignments. You will also engage in our Locality Management Board structure, working collaboratively to achieve set targets for the benefit of customers and communities within the locality.

A minimum of 2 years' direct line management experience is required, with strong housing legislation knowledge and a Housing or related qualification. Excellent customer service skills and the ability to demonstrate experience of allocating resources are essential.



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