Service Excellence Associate
4 days ago
We are seeking a dedicated Service Excellence Associate to join our team at Stellantis &You UK. In this role, you will have the opportunity to work with various brands, including Peugeot, Citroën, Vauxhall, Fiat, Jeep, Alfa Romeo, Abarth, and DS.
As a Service Excellence Associate, your primary responsibility will be to provide exceptional customer service, ensuring that customers receive a positive experience when interacting with our dealership.
The estimated salary for this position is £24,000 - £28,000 per annum, depending on experience.
Job Requirements:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with internal teams to ensure seamless communication and efficient issue resolution.
- Meet or exceed sales targets, promoting vehicle service plans and additional services to customers.
Benefits:
- Competitive salary range of £24,000 - £28,000 per annum.
- 22 days holiday + bank holidays.
- Employee Car Scheme.
- Money off large retailers through our Reward Gateways.
- Company car scheme - up to two vehicles.
- Up to 7% Employer Pension Contribution.
- Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays.
- Exclusive retail discounts - through our Rewards Apps.
- Enhanced Maternity, Paternity, and Adoption Leave.
- Employee Assistance Program.
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